Refund Policy
nXt Scuba LLC – Refund, Exchange & Warranty Policy
Final Sale – E-Learning & Electronic Products
All e-learning codes, digital course materials, and electronic products (such as dive computers, transmitters, and other electronic devices) are final sale once purchased and are not eligible for return, refund, or exchange. This includes cases where e-learning has been activated or accessed. Please ensure you are purchasing the correct course or product before completing your order.
30-Day Returns
nXt Scuba LLC offers a 100% satisfaction guarantee with a 30-day return or exchange policy on eligible items.
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New condition means the item has never been in the water, all accessories and paperwork are included, and it is returned in its original packaging.
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If an item is returned used or damaged, a partial refund of up to 50% may be issued at our discretion.
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Returns are not accepted after 30 days from the purchase date.
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If an order was placed in error by the customer, all shipping costs will be deducted from the refund.
Exchange Policy
We want you to be completely satisfied with your purchase.
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New items (within 30 days) may be exchanged for full value credit toward another product. We’ll ship the replacement to you at no charge; you are responsible for the return shipping of the original item.
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Used items cannot be returned for a refund, as we cannot resell them as new. If a used item is eligible for exchange, the customer is responsible for all shipping charges plus any applicable used-item evaluation fees.