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Privacy Policy

nXt Scuba LLC – Privacy Policy

Effective Date: 8/1/2025

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Your privacy matters to us. This Privacy Policy explains how nXt Scuba LLC (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when using our website, enrolling in dive courses, or purchasing products.

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1. Information We Collect

​A. Information You Provide

  • Contact details: name, email, phone number, address.

  • Payment information processed via our secure payment partner (we do not retain full credit card details).

  • Certification and course enrollment information.

  • Any queries or messages submitted via our contact forms.

B. Automatically Collected Data

  • Website usage data (e.g., IP address, browser type, device, session duration).

  • Cookie data for site performance and preference management (notably, cookie consent is displayed to users) NXT Scuba.

 

2. How We Use Your Data​

We use your data for:

  • Processing dive course bookings and orders.

  • Communicating order or enrollment updates and responding to inquiries.

  • Maintaining accurate training records for certification alignment.

  • Improving our site, services, and customer experience.

  • Sending marketing materials with your consent (you can unsubscribe anytime).

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3. Cookies & Analytics

We use cookies to enhance your browsing experience, remember preferences, and analyze site performance. You may block cookies via browser settings, though this might limit site functionality.

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4. Sharing Your Information​

We never sell your personal information. We may share it with:

  • Training organizations (e.g., PADI) for certification management.

  • Service providers such as payment processors, email systems, and hosting services.

  • Legal authorities when required by law.

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5. Data Security​

We use standard security measures—such as encryption, secure hosting, and access controls—to protect your data. While we aim to safeguard your information, no system is entirely secure.

 

6. Your Rights​

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing emails.

  • Request a copy of the data we store.

To exercise any of these rights, please contact us at info@nxtscuba.com, or use the contact form available on our website

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7. Third-Party Links​

Our site may link to external pages, such as PADI or affiliate partners. We are not responsible for the privacy practices of these external sites.

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8. Policy Updates​

We may update this policy periodically. Revisions will be posted on our website with a refreshed effective date.

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9. SMS Communications

We offer optional SMS (text message) communication to enhance your experience—such as course reminders, payment prompts, gear updates, and urgent logistical notices. Here’s how we handle SMS messaging responsibly:

Opt-In and Consent:

  • We only send SMS messages after you’ve explicitly opted in (e.g., by checking a consent box during sign-up or purchase).

  • Your consent covers course-related messages; marketing messages are only sent with additional express permission.

Message Content & Frequency:

  • SMS messages are professional and directly related to training logistics (class times, forms, payments, gear), not promotional spam.

  • We limit messages to key triggers such as payment reminders, schedules, location alerts, form requests, and critical updates (e.g., weather-related changes).

  • Frequency is modest—typically fewer than five messages per event or course.

Transparency & Control:

  • The first SMS you receive clearly identifies us (“nXt Scuba LLC”), the purpose of the messages, and how to opt out (“Reply STOP to unsubscribe, HELP for help”).

  • You can opt out anytime. We immediately honor STOP requests and send one confirmation message: “You’ve been unsubscribed from nXt Scuba SMS alerts.”

Quiet Hours & Urgency Exceptions:

  • Regular messages are sent only between 9 AM and 8 PM local time.

  • Urgent alerts (e.g., same-day changes) may be sent outside this window but remain brief and necessary.

Data Handling & Privacy:

  • SMS messaging aligns with our existing privacy commitments: we do not share or sell your phone number. It is used solely for the purposes you’ve consented to.

  • You can request deletion of your phone number any time, and it will be removed from our SMS messaging system.

Security Measures:

  • SMS data is processed via RingCentral, a secure, trusted provider.

  • We employ access controls and encryption to protect your information.

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10. Contact Us

If you have any questions related to your privacy or this policy, reach out:

nXt Scuba LLC
8 Essex Plaza
Essex, CT 06425
Email: info@nxtscuba.com
Phone: 860‑471‑8839 

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